Privacy Policy
How K&M Painter & Decorator handles personal information when you visit our website or enquire about our services.
Last updated: 11 October 2026
1. Who we are
K&M Painter & Decorator provides painting, decorating and related property improvement services in London. Our website is www.kmlondondecorator.co.uk.
For questions about this policy or your personal information, email kmlondondecorator@gmail.com or call 07796 502073 / 07470 563302.
2. Information we collect
When you contact us or request a quotation, we may receive your name, email address, telephone number, property address, details of the work requested and any other information you choose to provide. Our website and hosting services may also process technical information such as IP addresses, browser details and security logs.
3. Why we use your information
- To respond to enquiries, arrange visits and prepare quotations.
- To provide and manage painting and decorating services.
- To maintain business records and meet legal obligations.
- To keep the website secure and prevent misuse.
4. Our lawful bases
Depending on the circumstances, we process personal data because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate interests such as responding to business enquiries and protecting our website. Where consent is legally required, we will seek it and you may withdraw it.
5. Contact forms and email
Information sent through a contact form, email or telephone is used to handle your enquiry and any subsequent work. Please do not send sensitive personal information unless it is necessary. If we use a third-party form or email delivery provider, that provider may process information on our behalf.
6. Cookies and similar technologies
Our website may use essential cookies required for website functionality and security. Optional analytics, advertising or embedded third-party services may use additional cookies or similar technologies if enabled. Where UK law requires consent for non-essential cookies, we will request it before they are set. You can also manage cookies in your browser settings.
7. Sharing your information
We do not sell personal information. We may share relevant information with service providers who help us operate the website, communicate with customers or deliver contracted services, where necessary and subject to appropriate safeguards. We may also disclose information where required by law.
8. International transfers
Some website, email or technology providers may process data outside the United Kingdom. Where UK data protection law requires it, we rely on appropriate transfer safeguards.
9. How long we keep information
We retain enquiries, project correspondence and business records only for as long as reasonably necessary for the purposes described above, including any applicable legal, tax or accounting requirements. Technical and security logs are retained according to the relevant provider’s settings and operational needs.
10. Your data protection rights
Subject to applicable law, you may have rights to access, correct or erase your personal data; restrict or object to certain processing; request data portability; and withdraw consent where processing relies on consent. To make a request, contact us at kmlondondecorator@gmail.com.
You can also raise a concern with the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.
11. Security
We take reasonable organisational and technical measures to protect personal information. No method of transmission or storage is completely secure.
12. Third-party links and embedded content
Our website may link to external websites or display embedded content, such as maps or social media. Those providers may process data under their own privacy policies. We encourage you to review their notices.
13. Changes to this policy
We may update this policy when our website, services or legal obligations change. The latest version will be published on this page with an updated date.